What Are The Online Small Business Tools They Boast About?

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As its name implies, offers a full suite of domain name registration services. However, the company is much more than that — offers user-friendly web hosting solutions, aiming to provide resources typically reserved for larger organizations to small businesses.

Does live up to its promises? Can small businesses find enterprise-grade products that are easy to use and budget-friendly? Read on to find out. Homepage

About was founded in 1994 by Peter Forman as Forman Interactive Corporation to offer its clients website building software. Over the next five years, the company would pivot toward domain name registration and web hosting services. By 1999, these offerings would be such a big part of the firm that company leaders decided to re-brand as

Today, the company (which is based in New York City) offers over 50 distinct products to its customers. It manages over 2.9 million domain names and serves hundreds of thousands of customers. acquired the company in 2010.

Pros and Cons


  • Extensive domain services
  • Web design and development services
  • Linux and Windows hosting options
  • Developer-friendly


  • Not the cheapest hosting
  • No advanced web hosting
  • Website difficult to navigate due to a large number of product offerings is more than just a domain name registrar — they also offer web hosting, professional design, and marketing assistance.

If a domain name is what you’re interested in, you can’t go wrong with The company offers a full suite of such services, including new domain registration, transfer services, privacy management and more. also offers shared hosting options, and if you’re looking for a plan that runs the Windows operating system, you’re in luck.

Do note, however, that does not offer any advanced hosting options, such as VPS hosting or dedicated servers. also offers a variety of professional services, including website design and marketing assistance, which means that you can add these items onto your domain name or web hosting purchases — you don’t need to go elsewhere for these options.

Web Hosting Plans offers several hosting plans from which you can choose. There are the general-use shared hosting plans, but some of their offerings (e.g,, Websites) come with web hosting as well. Shared Hosting Plans

Shared Hosting

All shared hosting plans are available with Linux or Windows operating systems. offers three standalone shared hosting plans.

The cheapest hosting plan is called the Essential Hosting Plan and it gets you 300 GB of storage and support for an unlimited amount of data transfer. You’ll also get a free domain name, up to 10 email inboxes, 25 FTP accounts, and 25 MySQL databases (300 MB max).

The mid-range Professional Hosting Plan gets you 500 GB of storage and support for an unlimited amount of data transfer. You’ll also get a free domain name, up to 25 email inboxes, 50 FTP accounts, and 50 MySQL databases (300 MB max).

The high-end Premium Hosting Plan gets you unlimited storage and data transfer. You’ll also get a free domain name, up to 25 email inboxes, and unlimited FTP accounts and MySQL databases (with no size restrictions).

All options come with your choice of Unix (which is what recommends for most users) or Windows operating system. Unlike many other hosts, does not charge more for Windows hosting.

Websites offers a variety of Websites plans, which gets you a website (or the tools to build one) and the hosting you need to get your site online.

The Do-It-Myself option is a website builder plan. It gets you everything you need to create a website yourself:

  • A domain name
  • 1 email account
  • 5 GB storage
  • Web hosting
  • Web development tools
  • Web analytics functionality
  • Access to web design templates that you can build off of
  • Access to a stock image library.

The Do-It-Myself plan comes with a drag-and-drop website builder.

To build your website, you’ll get access to an easy-to-use, drag-and-drop editing interface. You can make a site from scratch, or you can use one of the provided templates that you can modify to suit the needs of your website. You’ll also get access to the stock image library and starter text in case you need a bit more content for your website.

For those who want assistance in building their website, offers the Do-It-For-Me option. The staff at will create and build a fully custom website for your business that includes photos and copy specially designed for your business. will also help you with SEO, monthly updates, and more.

Those who want to build an online store, however, would be best served by the E-commerce Website option. Prices begin at $9.95 per month and include:

  • Website builder tools and templates
  • Online product catalog with inventory management tools
  • Support for mobile shopping and checkout.


If you already have a web hosting package that doesn’t include email (or you need additional email inboxes), offers email-only plans. These hosting plans allow you to receive messages at an address that matches your website’s custom domain name. offers three email-only packages, and the best option for you depends on how many inboxes you need, as well as how large you want each inbox to be.

Domain Names

With, you can:

  • Register a new domain name (including premium domain names)
  • Transfer a domain name
  • Establish domain name privacy, which hides your information from the WHOIS lookup directory
  • Set up website forwarding if you have multiple domain names you want to use for a single site (or if you’ve changed your domain name)
  • Protect yourself from losing your domain name if you don’t re-register it before it expires
  • Perform a WHOIS lookup if you want to research who owns/administers a specific domain name. Domains

How To Transfer a Domain Name

Transferring a domain name from your current registrar to requires the following steps:

  1. Provide the domain name to
  2. Complete the purchase of domain name management services on
  3. Authorize the transfer of your domain name to
  4. Accept the transfer of your domain name. Features

We’ve taken a look at specific products offered by, but here are some other features you might want to consider before finalizing your purchase.

Uptime Guarantee advertises a 99.99% uptime reliability for those with Unix hosting, while those with Windows hosting can expect 99.9%. Uptime calculations exclude scheduled maintenance windows, as well as downtime caused by events outside of the company’s control.

We were unable, however, to find out what compensation (if any) you would receive if doesn’t meet this level of service.

Money-Back Guarantee offers a 30-day money-back guarantee, but it does not apply to premium domain names or hosting services. (Regular domain names come with a 5-day money-back guarantee.)

The downside, however, is that this guarantee doesn’t cover many of their offerings; the upside is that is one of the few companies offering monthly billing at the shared hosting level.

Development Tools is fairly developer-friendly, offering support for the following website development apps, frameworks, and technologies:

  • Ruby on Rails (Unix only)
  • PHP 5
  • Zend Libraries (Unix only)
  • Python
  • JSP (Unix only)
  • ASP/ASP.NET (Windows only).

Customer Service and Technical Support offers technical support via telephone or email in the US Eastern time zone:

  • Monday through Friday between 9 AM and midnight
  • Saturday and Sunday between 9 AM and 10 PM.

The company promises to respond to all inquiries within 24-48 hours of receipt. maintains some FAQ pages and a basic knowledgebase, but unfortunately, we found it to be spartan and not much help beyond the basics.

User Ratings

There are 70 reviews written by actual users. They give the host a rating of 2.2 out of 5, with many complaints about the customer service team, pricing, and issues with uptime. vs GoDaddy

If you’re interested in a company like, but this specific company isn’t the one for you, consider GoDaddy instead.

Storage300 GB100 GB
Advanced HostingNoYes
The data is from each host’s basic shared hosting plans.

Like, GoDaddy offers a variety of web hosting- and website-related services that will appeal to small businesses.

GoDaddy also provides a broader array of web hosting options, along with an abundance of professional services.

GoDaddy promises a 99.9% uptime guarantee, a service level that the company seems to meet from our prior testing.

GoDaddy requires lengthier contracts with its customers, but the company does offer fairly robust money-back guarantees to compensate.

GoDaddy isn’t the only viable option for those interested in, however; other options you should look into include HostGator, Network Solutions, and SiteGround.

Special Deal

If you’re ready to get started with, use our link to receive a discount off your purchase. Visit now.

Summary is more than just a domain name registrar — the company also offers web hosting services, professional design services, and marketing assistance. doesn’t provide the most comprehensive array of services around, but its selection of over 50 products makes it appealing to many small businesses.

Not sure if is right for you? This company is one of the few that offers monthly billing cycles, so you can get started today without worrying about annual contracts.

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Contributing writer: Katie Horne. Contributing editor: Frank Moraes.

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