FatCow.com Review: More Moo For Your Money?

Sharing is caring!

If you're looking for a hosting company that offers control panel access, a free domain, website builder and WordPress hosting, consider a cow-themed hosting company.

Founded in 1998, FatCow is a provider of web hosting plans whose website, marketing materials, and more are all cow themed. Why? Well, why not? FatCow doesn't provide a reason for its choice of branding, except to muse on why people would name a computer after the apple.

All that aside, FatCow promises top-notch customer support, unlimited disk space, and email accounts. But beyond the unique marketing, can they deliver? Our FatCow review provides the facts, based on our research and experience with this hosting company.

FatCow hosting homepage screenshot via HTML.com


Pros and Cons

ProsCons
Offers a wide variety of web hosting typesOnly one shared hosting option (excluding the WordPress plans)
Budget-friendlyDedicated servers on the expensive end
Plans offer high resource allocationsHigh renewal rates 
Unlimited email on offer 

Pros

We think that most of our users will seek out the Original FatCow plan, which is the company's one-size-fits-all shared hosting plan. Rather than making you choose the plan that fits your needs/budget, everyone who wants shared hosting gets a full-featured package at a low monthly price.

Cons

Those in the market for advanced hosting options might find FatCow's options limited. The company offers WordPress plans, as well as reseller, VPS, and dedicated server options.

Furthermore, the VPS plans are fairly reasonable when it comes to price, but the dedicated servers are quite expensive.

About FatCow

FatCow is a Boston, MA-based web hosting company founded in 1998 with the goal of simplifying the process of getting a personal or small business online. While the privately-owned company's offerings have grown since then, you'll still notice the streamlined nature of the company's offerings.

The company utilizes two data centers in the Boston, MA area. This means that FatCow is a good option for those whose visitor base is primarily North American (generally speaking, the closer your visitors are to the servers, the faster the response times they see). Unfortunately, you do not get to choose your data center.

Grab a Cheap Domain with FatCow

Hosting Plans

Originally, FatCow boasted the simplicity of their hosting plan: it offered one plan at once price. This plan, which they called the FatCow Web Hosting Plan came with everything you need to “stake out your piece of the internet, right out of the box.” They also offered the MiniMoo, which came with just a domain name and an email address, for those who felt that a full plan was a bit much.

However, FatCow's hosting options have grown over the years. In addition to the Original FatCow plan (which we briefly mentioned above), FatCow offers options for those looking to start a WordPress blog or for those with larger, more heavily-trafficked sites who want a VPS hosting package or a dedicated server.

The Original FatCow Plan

The Original FatCow Plan is probably the option you're most interested in if you're just getting started with a website.

Despite the fact that this plan is a full-featured option that includes everything you need to get up and running, the plan does not come with a sky-high price tag.

Here's an overview of what you can expect from the Original FatCow Plan:

  • Website Hosting: FatCow's robust, all-in-one hosting solution includes everything you need to serve your website to the internet
  • Free domain name: Your users will be able to reach you at a domain name of your choice
  • Point and Click Site Building Tools: create a professional-looking website, even if you don't have an in-depth technical knowledge or design experience. FatCow's dynamic theme and templates mean that you can create and edit sites with just a few clicks and little to no hassle
  • App Installation Wizards: if you want to extend the functionality and feature set of your website, you can use the installation wizards to add things like photo galleries, content management systems (CMS), and more to your website
  • Online Store and Selling Tools: those who are looking to build an online store in addition to a website or blog can take advantage of tools such as shopping carts, product catalogs, coupon functionality, PayPal integration, and more
  • Email: get an email address with a domain that matches that of your website
  • Search Engine and Marketing/Advertising Credits: get the word out about your new website and grow your viewership using the marketing and advertising credits that come with your package

FatCow doesn't provide specific values when it comes to how much bandwidth and disk space comes with the FatCow plan; the only description they provide is “oodles.”

What does this mean? Well, it means that there's no cap on how much disk space or bandwidth you can consume provided you are fully compliant with the company's Terms of Service and only use the resources for normal website-related operations.

FatCow doesn't offer migration services, but they offer use of the Roundcube migration tool to make the process easier.

WordPress Hosting

For those who are looking to get started with a website or blog that's powered by WordPress, consider FatCow's WordPress hosting. These plans are almost identical to the Original FatCow Plan, but they also include a customized control panel and pre-installed themes and plugins designed to work with your WordPress site.

There are two WordPress hosting plans from which you can choose:

  1. The entry-level WP Starter package get you all-in-one hosting, a selection of themes, pre-installation of important plugins, and free domain name registration.
  2. The premium WP Essential offering gets you everything in the entry-level plan, but with additional themes and plugins, SSD storage, and a deluxe security bundle, premium support.

VPS Hosting

If, after a bit of time, you find that you've outgrown your shared plan — your site has grown much larger, you're seeing much higher traffic levels or both — you might consider FatCow's VPS hosting plans. There are three options (Basic, Business, and Optimum) from which you can choose, and they differ from one another based on the number of CPI cores, RAM and storage allocation, and bandwidth maximum.

Dedicated Servers

If you want an entire server — or, in FatCow parlance, your own pasture — and are comfortable with managing everything that has to do with the said web server, consider a dedicated server. These are typically used for the largest and most heavily trafficked websites, but you might opt for these from the get-go if you're expecting rapid growth — if you do, you'll eliminate the need to upgrade when you realize that you've suddenly outgrown your shared (or even VPS) hosting plan.

FatCow offers three different dedicated servers — Startup, Professional, and Enterprise — from which you can choose. They differ from each other in the number of CPU cores, RAM and storage allocation, and maximum bandwidth.

FatCow's dedicated hosting plans

Reseller Hosting Plans

If what you're looking for is a reseller plan, FatCow offers a fully managed option where all of the server system administration is left to the FatCow staff. You're welcome to brand your products as you see fit, so your customers need not know what you're reselling FatCow products.

E-Commerce

While FatCow doesn't offer a specialized e-commerce plan, the company offers support for tools you can use to launch an online site with its web hosting offerings.

You can use the Ecwid E-Commerce platform as your all-in-one e-commerce solution and integrate with PayPal for credit card processing services. Then, to drive traffic to your site and increase your online store's revenue, you can install and use SEO Interest.

To protect your site, FatCow offers two types of SSL certificates (Positive SSL and Extended Validation SSL).

Finally, those who are interested in selling online but aren't interested in managing inventory and the like would be interested in Doba. This gets you access to over 1.5 million products you can sell and drop ship.

FatCow Features

FatCow's web hosting plans come with a few useful, free features.

Website Builder

If you need an easy way to build a website, FatCow includes a basic website builder with its hosting plans. The FatCow Website Builder allows you to get started with mobile-friendly themes, edit your templates with a drag-and-drop website builder, and implement features using prebuilt blocks.

Those who find the free version of the Website Builder to be limited can upgrade to one of the more premium options to remove the limit on how many pages you can create and gain access to additional features like video embedding, revision history, and support for analytics.

If you need simple images for your site, check out FatCow's image library featuring 3928 “farm-fresh web icons.”

Domain Names

FatCow offers domain name registration services. This means that you can register and hold a domain name in which you are interested, even if you're not quite ready to purchase a web hosting package.

In addition to domains with the more common extensions, such as .com or .net, FatCow offers more unique options such as .bike, .associates, and .cab.

Email

All FatCow hosting plans come with Personalized Email. Your address matches the domain you use for your website, and you can check your email using any client or device.

SSL Certificates

FatCow offers a free SSL certificate to its users, though you will have to manually enable it before it protects your website and improves your search engine. However, those who want a stronger certificate or one that protects a greater number of domain names can purchase one of the more premium options on offer by FatCow.

Control Panel and Account Management

FatCow partners with cPanel to make the cPanel Control Panel available to all FatCow hosting partners. cPanel can be used no matter the type of hosting (e.g., shared, VPS, dedicated). With the cPanel, you can do things like:

  • Move files to your web server using the FTP protocol
  • Manage your account's email inboxes
  • Check on your website's resource usage
  • Manage your domain names
  • Check on your account's billing cycle/information

FatCow Performance

While FatCow web hosting comes with a great set of features to make it easy for you to set up your website, you also need to make sure they can provide a reliable service.

This is where uptime comes up. No matter how professional your site is, if it's down, it offers no value to you ro your customers.

Using Pingdom, we tracked FatCow for a full year. Our tests found FatCow achieved an uptime of 99.99%.

November 201899.99%
October 2018100%
September 2018100%
August 2018100%
July 2018100%
June 2018100%
May 2018100%
April 2018100%
March 2018100%
February 201899.99%
January 2018100%
December 201799.98%
November 2017100%

Customer Service and Technical Support

If you have any questions, comments, or concerns, FatCow's customer service team, which they call the Moo Crew, is available 24/7 via email, telephone, or live chat. The Moo Crew pledges to abide by what they call the HeiferCratic Oath. This means that the Moo Crew will:

  • Call you within seven days of your purchase of a hosting plan to welcome you to FatCow
  • Answer your call in under one minute
  • Provide 24/7 support via phone, live chat, and email
  • Resolve your issue during your initial contact with FatCow or set up a hard deadline by which FatCow will follow up with you
  • Be friendly and courteous at all times
  • Adhere to the highest training standards, so you'll speak to a knowledgeable person no matter who answers your message or phone call
  • Send you a follow-up survey to see if you were satisfied with your customer service experience and ask for tips on improvement

Many web hosting providers promise top-notch customer service, but few spell out exactly what this means the way FatCow does. If FatCow, for whatever reason, doesn't meet the HeiferCratic Oath, it will compensate you with account credit equal to one month of hosting.

We decided to test FatCow support's live chat. You can access live chat whether you're a potential or existing customer. This is ideal because you can get the information you need before you purchase the plan.

The FatCow chat support representative answered our questions quickly during our first interaction.

FatCow chat support

Self-Help Resources

FatCow's self-help resources include a searchable knowledge base and a user guide that walks you through every step of getting your website up and running.

The latter is probably what you'll find most useful after you've purchased a web hosting package, with the knowledge base coming in handy when you have specific questions about a feature or functionality.

User Reviews

Our sister site, WhoIsHostingThis.com features reviews written by actual FatCow users. Current users give this host a rating of 2.9 our of 5.

Pricing and Billing

When purchasing hosting plans from FatCow, you have the option of paying on a monthly basis or paying upfront for an extended contract lasting 12, 24, or 36 months (VPS and dedicated server contracts are capped at 24 months). If you opt for the latter option, you'll receive a discount commensurate with the length of your contract — those who opt for the longest contract receive the biggest discounts (and thus pay the least on a month-to-month basis).

If you're new to FatCow, you'll receive a special, introductory rate for your first billing cycle.

The discount varies based on the plan you've chosen. When your plan renews, it will renew at the regular rate, which varies based on the length of your contract and the type of plan you've chosen. Regardless, you can expect your monthly fees to go up.

Refunds and Money Back Guarantee

If you're unsatisfied with your purchase, you can take advantage of the 30-day money back guarantee. Cancel your package and receive a full refund of all monies paid (less domain name registration fees).

FatCow Review Summary

FatCow is a solid provider of all-in-one shared web hosting packages, as well as options for WordPress users and those with large or highly-trafficked websites.

If you're just getting started and you find the prospect of managing your web server daunting, FatCow is a good option for you to consider.

In addition to making their products as easy to use as possible, FatCow provides well-written documentation and a customer service team that can be reached around the clock.

Furthermore, their products are reasonably priced, and if you ever need to upgrade your hosting solution, you can do so without switching away from FatCow and to another hosting provider.

If you're still not sure whether FatCow is the option for you, note that FatCow offers a 30-day money back guarantee. If you're not satisfied for any reason, you can get a full refund of all fees paid within 30 days of your purchase. Note, however, that the guarantee is only valid if you paid using PayPal or credit cards.

Show Me Cheap Shared Hosting

Your FatCow Hosting Review

Are you a former or current FatCow Hosting customer? Following your experience, would you recommend them to your nearest and dearest? How do they perform in terms of speed, features, and customer service? Please leave your thoughts in the comment box below and let us know what you think.

Katie began her tech career as a C# developer before turning her hand to technical writing. She still codes regularly but these days she can be found writing about web development, coding and technology for HTML.com and our sister websites.

Leave a Reply