SiteGround: Our Review

If you’re looking for a full range of hosting options (including shared, cloud-based and dedicated) with a customized flair, SiteGround may be the hosting provider you’ve been looking for.

SiteGround proudly embraces its geeky side and strives to bring “handcrafted” elements to its plans by providing personal service and offering premium customizations at all three tiers of hosting.

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Features

The plans on offer at SiteGround are to straightforward and packed with features. Their shared, cloud-based and dedicated hosting options are competitively priced and offer a few perks that you might not find elsewhere.

Shared Hosting Features

  • Free domain
  • Up to 30 GB of drive space
  • Unlimited* data transfer/bandwidth
  • Unlimited* websites on one account**
  • 99.9% uptime guarantee
  • Free CloudFlare™ Content Delivery Network (CDN) to improve multimedia streaming and file access for your site’s visitors.
  • SuperCacher™ caching service on “GrowBig” and “GoGeek” plans
    • The SuperCacher improves site performance with proprietary pre-load technology
  • Free 24/7 support via chat, email and phone
    • “GrowBig” and “GoGeek” plans include premium support options.
  • Unlimited* MySQL databases
    • MySQL databases are stored on a separate disk for improved security
  • E-commerce tools
    • osCommerce
    • PrestaShop
    • Free site certificate (“GrowBig” and “GoGeek” plans only)
  • Free automated backups
    • The latest site backup is available with all plans.
    • The “GrowBig” and “GoGeek” plans provide access to backups for the last 30 days
    • “GrowBig” and “GoGeek” plans also include unlimited* manual site restores by staff
  • Full support for:
    • PHP (PHP HyperText Preprocessor)
    • Perl
    • Python
    • One-click install for hundreds of applications via Softaculous

SiteGround costs from $3.95/month.

* As a rule, “unlimited” in the context of shared hosting generally denotes “limitless until you negatively impact server performance, at which point you may be billed or transferred to a more costly service tier.”

**The “Startup” plan includes support for a single site per account.

User account management for shared hosting plans is handled by cPanel. These plans also include a standard 30-day money-back guarantee.

Cloud-based Hosting Features

  • Your own virtual server, with:
    • Processors ranging from single to quad cores, running at 2.0 GHz
    • Up to 4 GB of dedicated RAM
    • Up to 150 GB of storage space
    • Up to 5 TB of monthly traffic
    • Up to 2 dedicated IP addresses
    • Total root access for your server
  • Cloud-based optimization and for greater flexibility and expandability
  • Free CloudFlare CDN
  • Enhanced “Performance Booster” service, with SuperCacher (additional fees apply)*
  • Remote daily backups
  • SSH (Secure Shell) server access
  • 24/7 Managed Hosting Support
    • Including hardware and software maintenance/upgrades.

*The Performance Booster service is an additional $50 each month and comes in a variety of packages designed to optimize performance for eCommerce, blogging and content delivery, and incorporates the SuperCacher service.

SiteGround costs from $3.95/month.

In addition to the features specific to cloud-based plans, you also get all of the “Essential Features” included with shared hosting plans.

Cloud-based hosting plans are covered by the same 30-day money-back guarantee as shared plans.

Dedicated Hosting Features

  • Your own physical server, with:
    • An Intel® Xenon™ processor with up to six cores
    • Up to 16 GB of RAM
    • Up to 1 TB of storage space
    • Up to 5 TB of monthly traffic
    • Two free dedicated IP addresses
    • Total root access for your server
  • 24/7 Managed Hosting Support, with:
    • Hardware and software maintenance/upgrades.
    • Real-time server monitoring to reduce performance issues and prevent malicious attacks
    • On-demand reboots
    • Free initial server setup
    • Free server failure analysis
  • Free CloudFlare CDN
  • Enhanced “Performance Booster” service, with SuperCacher (additional fees apply)*
  • Free priority support with an average response time of 15 minutes or less

*The Performance Booster service is an additional $50 each month and comes in a variety of packages designed to optimize performance for eCommerce, blogging and content delivery, and incorporates the SuperCacher service.

SiteGround costs from $3.95/month.

If you choose a dedicated hosting plan, you’ll get all the features of the lower two tiers, plus the features specific to dedicated hosting plans.

Like the other plan tiers, dedicated hosting accounts are covered by 30-day money-back guarantee.

Benefits Breakdown

 

The Good

SiteGround is unabashedly geeky in its self-proclaimed mission to bring “handcrafted” hosting to its customers. Its combination of robust features with readily-customized plans and speedy customer support help set it apart from its peers.

The company also gets high marks for including high-end “perks” like CDNs and free daily backups (with no hidden fees for multiple restores) with its basic plans and offering powerful “geek tweaks” like Performance Booster and staging environments with its high-level plans.

The Not-So-Good

SiteGround’s most powerful dedicated hosting package has just a six-core processor, 16 GB of RAM, and a mere 1 TB of available storage (configured in a Redundant Array of Independent Disks, or RAID).

This is most likely plenty of power and storage for most clients (and the Performance Booster add-on may mitigate any potential deficiency), but because this plan offers less than half the speed, RAM and storage of top-level servers offered elsewhere, be sure you’re getting enough machine for your money if you choose a dedicated plan.

SiteGround costs from $3.95/month.

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